GSMXCODE

1. Agreement and Provider Identity

These Terms of Service ("Terms") govern access to and use of gsmxcode.com, www.gsmxcode.com, related dashboards, APIs, software, digital content, support channels, and services (collectively, the "Platform"). By creating an account, placing an order, accepting a click-through agreement, or using a Service after being given reasonable notice of these Terms, you agree to them.

Provider and seller identity. "GSMXCODE" is the brand and Platform name. For each purchase, the legal person or entity supplying the Service or acting as seller (the "Provider") must be the person or entity identified as seller/service provider on the applicable checkout page, order confirmation, or invoice. The checkout and transaction documents should state the Provider's legal name and contact details where required by law. Do not purchase if the seller identity or material terms are missing or unclear. A brand name alone does not identify a separate legal person and does not change who owns, operates, or is responsible for a service.

The Provider's role for an individual product—such as direct supplier, reseller, distributor, or intermediary—must be described on that product page or at checkout when material to the transaction. These Terms do not misrepresent the Provider's role or eliminate any responsibility that mandatory law assigns to the Provider, seller, merchant of record, or service operator.

These Terms operate together with the applicable product page, checkout disclosures, order confirmation, Service Policy, Refund Policy, Legal Disclaimer, Privacy Policy, and any clearly presented product-specific licence or conditions. If a product-specific term conflicts with these Terms, the specific term governs only for that product and only to the extent it is lawful and clearly disclosed before purchase.

2. Definitions

"Customer" or "you" means the person or legal entity using the Platform or purchasing a Service.

"Service" means a software product, licence, digital file, game or gift-card product, social-media or business tool, SaaS subscription, API, diagnostic or device-information service, remote technical service, usage package, or other item expressly offered on the Platform.

"Order Time" means the server-recorded timestamp shown as the time the order was placed in the account, order history, or confirmation. The Platform's records are used to resolve timing questions, subject to correction of a demonstrated system error.

"Fulfillment" means beginning or completing the requested work, including issuing or revealing a licence/key, delivering a file, allocating non-reversible capacity, calling or submitting a request to an upstream provider, changing device/account/network state, or making the purchased digital output available.

"Usage Units" means service-specific units, requests, credits, quotas, or consumption entitlements described for a particular Service. Unless expressly stated otherwise and lawful, they are not bank deposits, cash, electronic money, or general-purpose payment balances.

3. Eligibility and Accounts

3.1 Eligibility and authority

You must have legal capacity to enter into a contract and be at least the age of majority applicable to you. If acting for a business or another person, you represent that you are authorized to bind that person or entity. Some products may be restricted to professional or business users or may have additional licensing, geographic, age, identity, or technical requirements stated before purchase.

3.2 Accurate information

You must provide complete, accurate, current, and lawful account, billing, order, device, model, serial-number, IMEI, carrier, firmware, API, and other information requested for a Service. You are responsible for reviewing your order details before submitting it. We may ask for information reasonably needed to verify ownership or authority, prevent fraud, resolve a transaction, or comply with law or payment-provider requirements.

3.3 Account security

You must protect passwords, API keys, access tokens, recovery codes, and device sessions; limit access to authorized people; use reasonable access controls; and promptly report suspected compromise to support. You are responsible for activity performed through credentials you control, except to the extent loss resulted from the Provider's breach of a non-excludable legal duty or other responsibility that cannot lawfully be shifted to you.

3.4 Verification and risk review

We may pause an order or restrict an account while reasonably investigating suspected fraud, unauthorized payment, sanctions or legal concerns, abuse, security risks, or material inconsistencies. Any verification request must be proportionate to the concern. If an order cannot lawfully or safely be fulfilled, we may cancel it and refund amounts received for unfulfilled portions, subject to law and any third-party charges that were clearly disclosed and legally deductible.

4. Services and Third Parties

4.1 Product scope

The Platform may offer software licences and keys, downloads and files, hosted applications, APIs, usage packages, diagnostics, device or warranty-information checks, eligible device and remote technical services, game or gift-card products, social-media tools, and business technology services. Only the features, limits, supported environments, duration, delivery method, eligibility criteria, and outputs expressly described on the relevant product page are included in a purchase.

4.2 No unlisted functionality

A purchase does not promise a feature, result, device compatibility, carrier outcome, account status, third-party approval, unlock, repair, restoration, engagement metric, or commercial result that is not expressly stated in the product description. Screenshots, examples, estimates, roadmaps, and general marketing content are illustrative unless expressly included as a contractual specification.

4.3 Third-party tools and infrastructure

Some Services may depend on independent software developers, suppliers, carriers, manufacturers, hosting companies, payment processors, APIs, app stores, social networks, telecommunications networks, or other third parties. Their terms may apply to your use. Third parties may change their APIs, policies, security controls, eligibility rules, prices, or service availability and may suspend or discontinue a function. We do not control independent third parties and cannot promise their continued availability; however, this clause does not excuse the Provider from obligations it expressly undertakes, from accurate pre-purchase disclosures, or from liability that applicable law does not permit it to exclude.

4.4 Provider role and third-party disputes

The applicable product page or checkout should disclose when a third party supplies or controls a material part of a Service. Unless expressly stated otherwise, you must direct a third party's independent product or platform issue to that third party, and you must direct billing, order fulfilment, and promises made by the Provider to Platform support. Nothing here requires you to waive a claim against a party that is legally responsible for it.

5. Orders and Payments

5.1 Order acceptance

Submitting an order is an offer to purchase the selected Service. An order may be declined or cancelled before fulfillment for legitimate reasons, including product unavailability, incorrect pricing, failed payment, suspected fraud, eligibility concerns, legal restrictions, or a material technical error. If payment was captured for an order that the Provider declines and no Service was supplied, the amount will be refunded as required by law and this policy.

5.2 Price, taxes and fees

The price, currency, renewal frequency, applicable taxes, and mandatory fees must be shown before you confirm the purchase. Unless the checkout says otherwise, prices are in United States dollars. You are responsible for fees independently charged by your bank or payment provider, but no additional Provider fee will be added unless disclosed before purchase and permitted by law.

5.3 Payment authorization

You represent that you are authorized to use the selected payment method and that submitted payment information is accurate. Payment processors, banks, card networks, and other payment providers may independently authenticate, decline, delay, reverse, or review a transaction. We do not guarantee payment approval.

5.4 Fraud, chargebacks and payment disputes

Fraudulent use of a payment method, impersonation, fabricated disputes, or deliberate abuse of the Platform is prohibited. We may preserve and provide relevant transaction, authentication, delivery, usage, and support records to payment providers or competent authorities where lawful. We may restrict an account where there is credible evidence of fraud or abuse. Customers retain any statutory rights to dispute a transaction, report an unauthorized charge, or seek a remedy. No fixed penalty, dispute fee, or adverse report will be imposed unless it is lawful, contractually and clearly disclosed where required, supported by an appropriate basis, and consistent with applicable payment-network rules.

5.5 Records

We may keep order IDs, timestamps, payment status, cancellation requests, delivery events, service status, usage, and relevant communications for operational, accounting, security, legal, and dispute-resolution purposes in accordance with the Privacy Policy and applicable retention limits.

6. 120-Second Cancellations and Refunds

6.1 How the window is measured

The 120-second period starts at the Order Time shown in your account or order confirmation and expires 120 seconds later. The timestamp recorded by the Platform is the primary record, subject to correction if a documented system fault caused an inaccurate timestamp. The window is tied to when the order was placed, not when you later open the order page or contact support.

6.2 How to cancel

During the window, select the cancellation option in the account dashboard or order history and submit the request. A cancellation request is timely when the Platform records its submission within 120 seconds of the Order Time. The system should display a confirmation or updated order status. If the self-service cancellation tool is unavailable, submit a support request to [email protected] within the same 120-second period and include the order number and the word "CANCEL". The support system's receipt timestamp will be used to evaluate timeliness. Keep the confirmation or ticket reference for your records.

6.3 Fulfillment hold required

To make this right meaningful, orders covered by this policy must not be transmitted to an upstream supplier, submitted for non-reversible processing, or otherwise fulfilled before the 120-second window expires. The Platform's order workflow, queues, worker jobs, supplier API integrations, and automatic delivery routines should enforce this hold. If a timely cancellation request was recorded but the Platform or a worker processed the order anyway due to a system or queue failure, the request remains timely and the Provider will use reasonable efforts to stop or reverse the work and refund the order as though it had been cancelled, except to the extent a different result is required by mandatory law.

6.4 Refund for timely cancellation

If the request is made within 120 seconds, the order will be cancelled and the amount paid for that order, including Provider-charged taxes or fees, will be refunded in full to the original payment method where technically and legally possible. No cancellation penalty or restocking fee will be charged. If the original payment method cannot receive a refund, support may arrange a lawful alternative with your agreement. The Provider will initiate the refund promptly; the bank, card issuer, or payment provider controls when the credit appears in your account.

6.5 After the 120-second period

After the window expires, an order may no longer be technically cancellable if fulfillment has begun, a licence/key has been revealed, a digital file has been delivered, usage has been consumed, or an upstream service has started or completed. A later cancellation request may still be considered where work has not begun, the order was duplicated, the Service was not delivered, the Service materially differed from its description, an error is attributable to the Provider, or applicable law requires a remedy. A status of "Success" or "Completed" is relevant evidence of delivery, but it does not by itself eliminate non-waivable statutory rights or remedies for a defective or misdescribed Service.

6.6 Incorrect information and customer error

You are responsible for checking device identifiers, account details, model, carrier, region, firmware, product type, and other inputs before confirming an order. If the Service was properly performed using information you supplied incorrectly, a refund may not be available once fulfillment has occurred, except where required by law or where the Provider agrees otherwise. Contact support promptly if you notice an error before the order is processed.

6.7 Failed, duplicate or undelivered orders

Duplicate charges, duplicate orders caused by a Platform error, an order for which no Service is delivered, and a verified Provider-side technical failure will be investigated. Depending on the facts and applicable law, the remedy may be a refund, replacement performance, reattempt, or proportional refund for an unused or undelivered portion. A rigid video-recording condition is not the exclusive way to establish a defect; we may request reasonable logs, screenshots, order information, or other relevant evidence.

6.8 Mandatory rights

The 120-second cancellation window is an additional order-cancellation right and does not replace or shorten a statutory withdrawal period, cooling-off right, digital-content remedy, warranty, or other mandatory consumer protection. Where a law allows immediate digital performance to affect a withdrawal right, any legally required, separate express consent, acknowledgement, and confirmation must be obtained in the required form; purchasing or accepting these general Terms alone is not a substitute where separate consent is required.

6.9 Subscription cancellation

Recurring subscriptions may be cancelled through the subscription/account interface or another reasonably accessible method stated at signup. Cancellation generally prevents the next renewal and leaves paid access active until the end of the current billing term, unless the checkout or mandatory law says otherwise. A subscription cancellation is separate from cancellation of a discrete order and does not waive any rights concerning a current billing period.

7. Subscriptions and Usage Units

7.1 Recurring charges

Where a product renews automatically, the checkout must disclose the recurring amount, interval, renewal date or method of calculation, how to cancel, and any trial or introductory offer that changes to a paid plan. You authorize the disclosed recurring charges until cancellation becomes effective. Renewal terms may not be changed retroactively; material changes to an active plan will be communicated and handled as required by law.

7.2 Usage packages

Usage Units or service credits are entitlements to consume the specified Service under its published usage rules. Unless explicitly stated otherwise at purchase, they are not cash, a bank account, a deposit, electronic money, transferable funds, or a general-purpose payment instrument; they cannot be withdrawn or redeemed for cash. Any expiration, transfer restriction, refund restriction, or forfeiture term must be disclosed before purchase and remains subject to mandatory law.

7.3 Measurement and consumption

Usage is measured according to the relevant API documentation, product page, or plan terms. We may retain server-side request IDs, timestamps, authentication events, and usage counts to calculate consumption and investigate disputes. You must protect API credentials and ensure your integrations respect stated rate limits, quotas, and security requirements.

8. Authorized Use and Prohibited Conduct

You may use the Platform only for lawful purposes and in accordance with these Terms, product documentation, licence conditions, and third-party terms that apply to you. You represent that you have all necessary ownership rights, permissions, consents, licences, and lawful bases for information, devices, accounts, identifiers, files, and systems that you submit or access.

8.1 Prohibited use

You must not, and must not permit another person to:

• commit, facilitate, conceal, or profit from fraud, theft, identity abuse, payment fraud, money laundering, harassment, or other unlawful conduct;
• access or attempt to access any account, device, network, system, dataset, or API without valid authorization;
• process a stolen, lost, blacklisted, financed, locked, or third-party-owned device or account without the legally required authorization;
• use a Service to bypass anti-theft protections, activation or account locks, ownership checks, financing restrictions, carrier restrictions, authentication, licensing controls, or other lawful access restrictions;
• alter, spoof, clone, replace, or manipulate an IMEI, serial number, device identity, subscriber identity, account identifier, or other technical record except where expressly lawful and authorized for a documented repair or restoration purpose;
• infringe intellectual-property, privacy, publicity, confidentiality, consumer, telecommunications, or other third-party rights;
• use social-media, game, gift-card, or engagement services for fraud, spam, deceptive manipulation, unauthorized automation, account takeover, or conduct prohibited by the relevant platform's rules;
• upload malware, exploit code, destructive payloads, or content intended to compromise systems or data;
• probe, scan, scrape, reverse engineer, overload, disrupt, or circumvent the Platform's security, rate limits, usage controls, authentication, or access restrictions, except to the extent expressly permitted by law and authorized in writing;
• resell, sublicense, share, publish, or redistribute credentials, keys, downloads, usage capacity, or access rights except where the applicable licence expressly permits it;
• submit false, misleading, unlawfully obtained, or third-party personal information without a valid legal basis; or
• use the Platform in violation of applicable law, a court order, sanctions restriction, or a binding third-party licence.

8.2 Authorization checks

We may request reasonable evidence of ownership, consent, licensing, or authorization before processing a high-risk or device-related request. We may refuse, pause, or cancel a request if reasonable indicators suggest that the requested activity is unlawful, unsafe, unauthorized, fraudulent, or outside the product's stated purpose. Where practicable, we may explain the issue without disclosing security-sensitive detection methods.

8.3 Consequences of misuse

We may suspend credentials, rate-limit requests, block an order, preserve relevant records, terminate access, notify an affected platform or provider, or refer credible suspected unlawful conduct to competent authorities where lawful. Any response will be proportionate to the risk and consistent with mandatory law. These actions do not limit other rights or remedies available to the Provider or affected parties.

9. Device, Software and Remote-Service Risks

9.1 Customer backups and compatibility

Before running diagnostic, repair, firmware, configuration, remote-access, or other technical operations, you must confirm compatibility and make independent backups of important data, authentication factors, licence information, and configuration settings. Some operations can erase data, reset settings, disrupt connectivity, render software or hardware unusable, void a third-party warranty, or require additional recovery work. Do not begin a procedure unless you understand its stated requirements and risks.

9.2 Customer-controlled environment

You are responsible for maintaining suitable hardware, operating systems, drivers, cables, power, connectivity, permissions, and a stable environment, except to the extent a failure is attributable to a duty the Provider has undertaken or cannot lawfully disclaim. Compatibility may be affected by changes made by manufacturers, carriers, operating-system vendors, and upstream providers after a product was released.

9.3 Remote access and assistance

For a remote Service, you must authorize the session, confirm the target device or system, remain entitled to control it, and close or revoke remote access when the session is complete. Do not expose passwords, one-time passcodes, recovery codes, payment credentials, or unrelated personal information beyond what is strictly necessary. The Provider will not ask you to authorize unlawful access to another person's device or account. Remote sessions may generate technical and security logs as explained in the Privacy Policy.

9.4 Decisions based on outputs

Device checks, diagnostic results, warranty/eligibility lookups, network status, software outputs, and API responses may be incomplete, delayed, stale, probabilistic, or dependent on the accuracy and availability of source data. Verify critical results with the relevant manufacturer, carrier, account provider, or qualified technician before making consequential decisions. You remain responsible for how you use outputs in your own business or workflow.

10. Intellectual Property

The Platform's original software, interfaces, design, databases, documentation, logos, branding, and content are owned by or licensed to the relevant rights holder. Third-party software and tools remain subject to their respective owners' intellectual-property rights and licence terms.

Subject to payment and compliance with these Terms and any applicable licence, you receive a limited, non-exclusive, non-transferable, non-sublicensable right to use the purchased Service for its stated purpose and access period. No ownership interest is transferred to you.

Except as expressly permitted by the applicable licence or mandatory law, you must not copy, alter, redistribute, resell, sublicense, decompile, reverse engineer, remove proprietary notices, scrape protected data, or create derivative works from the Platform or a Service. Nothing in this section restricts a right that applicable law makes non-waivable.

You retain rights in content and data that you lawfully submit, subject to the permissions reasonably necessary to provide the Service, maintain security, resolve disputes, and comply with law. You must not submit material you lack the rights or authority to use.

11. Privacy and Records

Personal information is processed according to the Privacy Policy and applicable data-protection law. Depending on the Service, information may include account details, contact and billing information, order and payment metadata, device or technical information you submit, API request logs, security events, service results, and support communications.

You are responsible for ensuring that you may lawfully disclose personal information or device/account data to the Platform and that you have provided required notices and obtained required permissions. Do not submit sensitive or third-party information unless it is necessary and you have a valid legal basis.

We use reasonable technical and organizational safeguards appropriate to the nature of the information and the risks involved. No internet-connected service can guarantee absolute security. The Provider may retain relevant transaction, security, and service records for legitimate operational, legal, accounting, fraud-prevention, and dispute-resolution purposes, subject to the Privacy Policy and applicable retention obligations.

12. Availability and Changes

We use commercially reasonable efforts to operate the Platform, but uninterrupted or error-free service is not guaranteed. Maintenance, cybersecurity events, connectivity failures, supplier outages, carrier or manufacturer changes, payment-provider decisions, and events outside the Provider's reasonable control can interrupt or affect a Service.

We may maintain, update, replace, restrict, or discontinue a feature for security, legal, technical, or operational reasons. We will handle material changes to paid subscriptions and orders in accordance with the applicable product terms and law. If a paid Service is permanently discontinued and the Provider cannot supply the paid-for remainder, available remedies will be determined under applicable law and the facts, which may include a prorated refund for an unused paid period or unfulfilled portion.

Support is available at [email protected] and through Platform channels where enabled. The general support response target is within 24 hours, Monday through Friday; it is a target, not a guarantee of resolution within that period.

13. Disclaimers and Warranties

To the maximum extent permitted by applicable law, Services are provided on an "AS IS" and "AS AVAILABLE" basis except for express commitments stated in the applicable product description, order confirmation, written service-level agreement, or mandatory law. We do not guarantee that the Platform will be uninterrupted, that every request will succeed, that a third-party system will remain available, that a product will be compatible with every device or environment, or that a Service will achieve a particular result.

To the maximum extent permitted by law, the Provider disclaims implied warranties that may lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Provider does not warrant the accuracy or completeness of data supplied by independent sources or the continued availability of third-party APIs, carriers, manufacturers, social networks, or infrastructure.

Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, right, remedy, or liability that cannot lawfully be excluded, restricted, or modified. This includes, where applicable, non-waivable rights relating to service performance, conformity with description, consumer withdrawal, refund remedies, fraud, and liability for death or personal injury caused by negligence.

14. Customer Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Provider and its personnel, contractors, and service partners against third-party claims, losses, liabilities, and reasonable costs (including reasonable legal fees) arising from: (a) your unlawful or unauthorized use of a Service; (b) your breach of these Terms or a third-party licence; (c) information, content, or identifiers you submitted in violation of another person's rights; or (d) your fraud, intentional misconduct, or material misrepresentation.

This obligation applies only to the extent a claim is caused by the matters described above. It does not require you to indemnify a person for that person's own negligence, fraud, wilful misconduct, breach of these Terms, or other liability to the extent such shifting is prohibited by law. The Provider will give reasonable notice of a covered claim and allow you to participate in the defence; no settlement may impose non-monetary duties or an admission of fault on you without your consent, not unreasonably withheld.

15. Limitation of Liability

15.1 Excluded categories of loss

To the maximum extent permitted by law, the Provider will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profit, revenue, business opportunity, anticipated savings, goodwill, or data, arising out of or relating to a Service, these Terms, or inability to use the Platform, even if advised that such loss was possible. This clause does not reclassify a loss that applicable law treats as a recoverable direct loss or exclude liability that cannot lawfully be excluded.

15.2 Aggregate cap

To the maximum extent permitted by law, the Provider's total aggregate liability for claims arising out of a particular paid Service will not exceed the total fees actually paid to the Provider for that affected Service during the six (6) months before the event giving rise to the claim. For a one-time order that does not involve a continuing Service, the cap is the amount actually paid to the Provider for the order giving rise to the claim. This cap applies collectively to related claims, not separately to each claim or claimant.

15.3 Matters not limited

Nothing in these Terms limits liability for fraud or fraudulent misrepresentation, intentional misconduct, death or personal injury to the extent caused by negligence where such liability cannot be limited, any statutory duty or consumer remedy that cannot be excluded, or any other liability that governing law prohibits the Provider from limiting. The Terms do not remove rights against a third party that is independently responsible for its own conduct.

15.4 Allocation of technical and business risks

You are responsible for your own business decisions, lawful authority, submitted information, credentials, backups, use of outputs, and compliance with applicable third-party requirements. Subject to the non-waivable exceptions above, the Provider is not responsible for loss caused by inaccurate inputs, an incompatible environment, customer-side configuration, unauthorized access resulting from failure to protect credentials, unlawful use, or a third party outside the Provider's reasonable control. This allocation does not excuse a failure by the Provider to perform an express obligation or a duty that cannot legally be excluded.

16. Suspension and Termination

You may stop using the Platform at any time and may close your account through available account tools or by contacting support, subject to any paid subscription or order terms. Closing an account does not automatically cancel a pending order or subscription unless the relevant cancellation is confirmed.

The Provider may suspend or terminate all or part of an account, credential, or Service where reasonably necessary to address a material breach, non-payment, suspected fraud, unlawful or unauthorized use, security risk, third-party requirement, legal obligation, or threat to the Platform or other users. Where practicable, notice and a reasonable opportunity to resolve the issue may be provided; immediate action may be taken when necessary to prevent harm, preserve security, or comply with law.

On termination, access rights may end and credentials may be revoked. Outstanding payment obligations, intellectual-property terms, privacy and recordkeeping provisions, disclaimers, liability limits, indemnity obligations, dispute provisions, and clauses that by their nature should survive will continue to apply. Any treatment of prepaid but unused Usage Units or subscription time remains subject to the disclosed product terms and mandatory law.

17. Governing Law and Disputes

Before initiating formal proceedings, you and the Provider are encouraged to send a written notice describing the transaction, the relevant facts, the requested resolution, and supporting records to the contact address below, and to make a good-faith effort to resolve the issue informally. This step does not prevent urgent court relief, stop a statutory limitation period unless applicable law provides otherwise, or restrict access to a regulator or payment dispute process.

The law and forum governing a particular transaction should be identified in the applicable checkout, order confirmation, or a separately accepted agreement. Any choice-of-law or forum clause applies only to the extent valid and enforceable. It does not deprive a consumer of mandatory protections or a right to bring a claim in a court or forum that applicable law makes available. No arbitration requirement or class-action waiver is created by this section.

18. General Provisions

18.1 Entire agreement and precedence

These Terms, the policy documents linked above, product-specific disclosures, applicable third-party licences, and any separately executed written agreement constitute the agreement governing the relevant Service. A signed enterprise agreement controls to the extent it expressly conflicts with these Terms and applies to the same Service.

18.2 Severability

If a provision is invalid or unenforceable, it will be limited or severed only to the extent necessary, and the remaining provisions will continue to apply. A court or competent authority may modify a provision only where permitted by law.

18.3 No waiver

Failure to enforce a provision on one occasion is not a waiver of the right to enforce it later. A waiver must be clear and applies only to the matter for which it is given.

18.4 Assignment and independent parties

You may not assign your rights or obligations under these Terms without prior written consent, except where prohibited by law. The Provider may assign these Terms to a successor in connection with a bona fide reorganization, merger, or transfer of the relevant business, subject to applicable law and any required notice. Nothing creates a partnership, joint venture, employment, fiduciary, or agency relationship unless a separate written agreement expressly does so.

18.5 Changes to the Terms

We may revise these Terms to reflect new Services, operational changes, security requirements, or legal developments. The updated version will show a new "Last updated" date. Material changes will be notified through reasonable means where required by law. Changes apply prospectively and do not retroactively reduce rights concerning an already completed purchase unless you expressly agree or law permits it. If you do not accept a material change, stop using affected Services and cancel any applicable subscription before the change takes effect, subject to the relevant terms and law.

18.6 Electronic records and notices

To the extent permitted by law, electronic order records, click-through acceptance, emails, support tickets, and electronically delivered notices may be used to evidence transactions and communications. Where the law requires a specific disclosure, consent, acknowledgement, or format, that requirement must be satisfied separately and cannot be replaced merely by general acceptance of these Terms.

18.7 Force majeure

Neither party is responsible for delay caused by events beyond its reasonable control, such as natural disasters, war, civil disturbance, government action, broad network or cloud failures, or interruption of critical third-party infrastructure, except that this clause does not excuse payment obligations already due or eliminate a mandatory refund or remedy.

19. Contact

Before publication, ensure the seller/service provider's actual legal name, geographic address, contact details, and governing law are accurately disclosed wherever required, including checkout and order documentation. This page is not a substitute for completing those disclosures.